Extraordinary staff and service in the Sales and Service departments @ TriSTar Mercedes Saint John. In all cases, whether engaging with Sales or Service staff, I was treated with respect, believed my questions/concerns were valid, met with exceptional care and felt zero pressure or that I was bothering anyone which was and is very comforting in this industry. Highly recommended. A+ & 5 stars.

The service department was extremely helpful, quick, courteous and I wished I lived closer to be able to make them my dealership. I highly recommend this dealership

Have been coming here for years. The service team is always excellent, especially Stephen, they always make sure that they do their utmost to take of you. Recently purchased a used vehicle and was extremely pleased with the entire process and aftersales support. Ernie did a terrific job of looking after everything. Even when there was a small mechanical issue with the car after purchase, he went above and beyond to get everything resolved quickly. I'm very happy to know that the entire team stands behind the products they sell and are willing to go the extra mile to ...

Brought our SUV with some pretty big issues. Had no appointment, so the wait was a bit longer, but the staff was open to answer any questions, and got our vehicle fixed up.

We were recently in the market for a service vehicle and came across Tristar as a dealer with stock. We reached out and got Rick. In speaking with him over the course of 3 days, we knew that though more than 13hrs away and in another province, Rick would be our sales rep of choice. He was personable, informative, responsive and thorough. Our entire sales process was managed via phone and email but felt like we were dealing with a caring, old friend. We flew over to pick up the vehicle up and met with warm hospitality, business courtesy and even ...

Aaron and Heather, they are the best! It took me a lot of time to find the car I liked and they helped me a lot. We encountered a lot of problems in the middle, but they kept helping me find solutions. It was a good car purchasing experience for me! Hope I can get more discounts when I want to buy the next car :)

Great car purchasing experience. Aaron Rose was wonderful to work with, extremely knowledgable about all cars we looked at, and provided a very detailed overview of the cars' performance and fantastic safety/tech features.

Rick Russell was an amazing salesperson. Professional, friendly, and knowledgeable. Thank you Rick for helping me make a great decision